Refund and Return Policy

Effective Date: 18/04/2024

Welcome to NJ TRADERS (“Company,” “we,” “us,” or “our”). This Refund and Return Policy applies to your use of our website www.nj777.in (the “Site”) and the products and services offered through the Site. By using our Site or purchasing our products, you agree to this Refund and Return Policy.

Returns

• Eligibility: Products may be eligible for return within 7 days of purchase if they meet the following criteria:
  • The product is unused and in its original condition and packaging.
  • The product is not a final sale or a non-returnable item (such as personalized items).
• Return Process: To initiate a return, please follow these steps:
  • Contact us at support@nj777.in or call 7788991575.
  • Return Shipping: The customer is responsible for return shipping costs, unless the return is due to our error (e.g., receiving the wrong item).
    

Refunds

• Refund Eligibility: Refunds will be processed for eligible returns only.
• Refund Process: Once we receive and inspect the returned product, we will process the refund within 7 business days. Refunds will be issued to the original payment method.
• Restocking Fee: We may charge a restocking fee, which will be deducted from your refund.
• Exceptions: We do not offer refunds for items that are damaged, used, or not in their original condition and packaging.

Exchanges

• Eligibility: Exchanges may be available for certain products within 7 days of purchase.
• Exchange Process: If you would like to exchange a product, please contact us at support@nj777.in or call 7788991575 to discuss your options.

Damaged or Defective Products

• Reporting: If you receive a damaged or defective product, please contact us within 48 hours of receipt to report the issue.
• Resolution: We will work with you to resolve the issue, which may include providing a replacement, issuing a refund, or offering an alternative solution.

Final Sale Items

• Non-Returnable Items: Some items are marked as final sale and are not eligible for returns or refunds. These items will be clearly indicated on the product page.

Contact Us

If you have any questions about this Refund and Return Policy or need assistance with a return or refund, please contact us at:

• Email: support@nj777.in
• Phone: 7788991575

Thank you for choosing NJ TRADERS.